Welcome to Miracle K9 Academy’s Privacy Policy. We value your trust and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with Miracle K9 Academy services, including our website, located at https://www.miraclek9academy.co.uk. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information, such as your name, contact information, including email address, phone number, and postal address, when you interact with us, such as when you subscribe to our newsletter, make an inquiry, or sign up for our services.

b. Payment Information: If you make a payment for our services, we may collect payment-related information, such as credit card details or other payment method information.

c. Usage Information: We collect information about how you use our website, including your IP address, browser type, operating system, device information, and website interactions, such as the pages you visit or the links you click.

d. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing habits on our website. You can manage your cookie preferences through your browser settings.

e. Other Information: We may collect any other information you choose to provide to us voluntarily, such as reviews, testimonials, or feedback.

2. How We Use Your Information

We use your personal information for the following purposes:

a. Providing Services: To deliver the services you request, including dog training sessions, boarding, and home visits.

b. Communication: To communicate with you, respond to inquiries, send important updates, and provide customer support.

c. Marketing: To send you marketing communications, newsletters, promotions, and special offers, but only if you have opted in to receive such communications.

d. Payment Processing: To process payments for our services.

e. Website Improvement: To enhance and improve our website, services, and user experience.

f. Legal Compliance: To comply with legal obligations and resolve any disputes.

3. How We Share Your Information

We may share your personal information with:

a. Service Providers: We may engage third-party service providers to assist us with various functions, such as payment processing, marketing, or website analytics. These providers may access your personal information but are contractually obligated to protect it.

b. Legal Requirements: We may disclose your information if required by law, in response to a legal request, or to protect our rights, privacy, safety, or property.

4. Your Choices and Rights

You have the following rights regarding your personal information:

a. Access: You can request access to the personal information we hold about you.

b. Correction: You can request correction of any inaccuracies in your personal information.

c. Deletion: You can request the deletion of your personal information.

d. Opt-Out: You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us at hello@miraclek9academy.co.uk.

5. Security

We implement reasonable security measures to protect your personal information. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at hello@miraclek9academy.co.uk.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for any updates. Your continued use of our services after any changes indicate your consent to the revised Privacy Policy.

Thank you for choosing Miracle K9 Academy. We value your trust and are committed to protecting your privacy.